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Contact and account support

Find the website mailing address and understand where to direct editorial questions, operator account issues and payment enquiries.

Website address

The CasinoBonus99 mailing address is: 4715 Nyíregyháza, Mátyás erdősor 3., 20. ajtó.

This address relates to the information website. It is not presented as a casino premises, a payment location or a walk-in customer service desk. For questions about a gambling account, use the operator’s published support channels.

Questions about a player account

Contact Dukat.bet through the support options displayed on its official website if your question concerns login, identity verification, deposits, withdrawals, promotional credit or wagering progress. CasinoBonus99 cannot access a player account or change an operator’s decision. You can inspect Dukat.bet support before continuing.

Before contacting the operator, identify the relevant promotion or game and note the issue clearly. Provide personal or payment information only through a verified operator channel when required. Do not treat this website’s postal address as a destination for identity documents or financial credentials.

Questions about information on this website

Our pages distinguish verified game details, illustrative bonus calculations and offer conditions that need confirmation. If you notice a mismatch, compare the exact game version or promotion terms rather than assuming every difference is an error; multiple RTP configurations can exist for one title.

This website does not provide a contact form or host a player account. The Hungarian, English versions are informational pages. For any action that changes gambling activity, account limits or promotional status, use the appropriate controls and support provided by the operator.

Write to the editorial team

Email: casinobonus99@gmail.com. Include the page address, the passage concerned and the reason for the correction. A game-version mismatch is easier to review when the title, provider and visible rule are specified. We cannot promise a response time, but a precise report helps distinguish a factual error from an account-specific condition.

For an editorial correction, omit identity documents and payment credentials. A public promotion name or a short quotation is normally enough to explain the issue. If the question is about money in a player account, use the operator’s support route rather than this mailbox.